FAQ
Q1: What’s the warrenty policy?
Ans：Generally, we offer a one-year warranty service. For exported products, we will provide spare parts and instructional videos on warranty maintenance to facilitate repairs by the brand owners.
Q1: What’s the warrenty policy?
Ans: Generally, we offer a one-year warranty service. For exported products, we will provide spare parts and instructional videos on warranty maintenance to facilitate repairs by the brand owners.
Q2: How is the quality and durability of the catering equipment?
Ans：Our products have obtained authoritative certifications from various countries, such as CE, ETL, SASO and so on, so the quality is trustworthy. In the latest annual report, our failure rate was only 1.4%, which is quite low.
Q2: How is the quality and durability of the catering equipment?
Ans: Our products have obtained authoritative certifications from various countries, such as CE, ETL, SASO and so on, so the quality is trustworthy. In the latest annual report, our failure rate was only 1.4%, which is quite low.
Q3: Can we customized the equipment according to the needs of my restaurant?
Ans：We provide OEM & ODM services, and the customization charges are determined by the total number of customized products.
Q3: Can we customized the equipment according to the needs of my restaurant?
Ans: We provide OEM & ODM services, and the customization charges are determined by the total number of customized products.
